LAUNCHub Ventures and Horizon VC, as well as industry representatives including Snowflake’s co-founder Marcin Zukowski, Vivino’s founder Heini Zachariassen and Payhawk’s co-founder Hristo Borisov, have invested in Lace AI’s seed funding round.
- Luxembourgish Bek Ventures, led by managing partner Mehmet Atici, led the seed funding round, with the company raising $19mn.
- Other investors included LAUNCHub Ventures and Horizon VC, as well as industry representatives.
- Industry heavyweights, such as Snowflake’s co-founder Marcin Zukowski, Vivino’s founder Heini Zachariassen, and Payhawk’s co-founder Hristo Borisov, also participated in the funding.
- Lace AI has developed an AI-based customer service solution tailored for the home services sector, such as HVAC, plumbing and roofing firms.
- The company’s revenue intelligence platform leverages AI to review and interpret incoming customer calls, helping businesses identify and recover missed opportunities for generating income.
- Lace AI’s platform enables clients to benefit from the advantages of best-in-class AI technology without having technical knowledge.
| Lace AI’s Founders | Boris Valkov |
| AI Expert | Has previously led foundational projects at Facebook AI |
Lace AI’s CEO, Boris Valkov, stated:
“I’ve seen firsthand how elite AI technologies are often locked inside the walls of tech giants. We built Lace as the AI-native revenue intelligence platform purpose-built for the $650bn home services industry – a sector long overdue for transformation.”
Valkov further emphasized:
“We built Lace AI to democratize access to AI-driven revenue intelligence solutions for companies in the home services sector. By leveraging AI, we aim to help businesses maximize their revenue and grow their customer base.”
The company posted 1,000% growth last year, becoming Bulgaria’s fastest-growing startup.
| Market Overview |
| The home services sector is worth approximately $650 billion |
| Companies in this sector often struggle with managing customer calls and revenue generation. |
- Identify and recover missed opportunities for generating income
- Maximize revenue and grow the customer base
- Democratize access to AI-driven revenue intelligence solutions
As an AI-native solution, Lace AI’s platform is well-suited for businesses with limited technical expertise.
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